TERMS & CONDITIONS
TERMS & CONDITIONS
1. INTRODUCTION
These Terms & Conditions govern your use of this website and any enquiries, purchases, or interactions relating to our walnut farm and supply operations.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the site.
2. NATURE OF OUR SUPPLY
We operate as a premium Australian walnut farm, supplying in-shell walnuts primarily for wholesale and commercial buyers.
Where retail or direct sales are offered, availability, pricing, minimum quantities, and delivery terms may vary and are subject to confirmation at the time of order.
3. PRODUCT INFORMATION
All product descriptions, images, specifications, and availability information are provided in good faith.
We do not guarantee:
- Exact sizing, colour, or appearance of agricultural products
- Continuous availability due to seasonal conditions
- Suitability for any specific purpose beyond standard food-grade handling
Natural variation is inherent in agricultural produce.
4. ORDERS & ENQUIRIES
Submission of an enquiry does not constitute a confirmed order.
Orders are only confirmed once:
- Quantity, pricing, and delivery terms are agreed in writing
- Any required deposits or payments are received
We reserve the right to decline or limit supply based on seasonal yield, quality outcomes, or operational capacity.
5. PRICING & PAYMENTS
All pricing is quoted in Australian Dollars (AUD) unless stated otherwise and may be:
- Indicative only
- Subject to seasonal adjustment
- Exclusive of freight, handling, and applicable taxes unless specified
Payment terms will be confirmed at the time of order.
6. DELIVERY & RISK
Risk transfers to the buyer once goods:
- Leave our farm or nominated storage location, or
- Are collected by the buyer or their transport provider
We are not responsible for delays or losses caused by third-party transport providers or events beyond our reasonable control.
7. INTELLECTUAL PROPERTY
All website content, including text, images, branding, and logos, remains our intellectual property unless otherwise stated.
Content may not be reproduced, distributed, or reused without prior written permission.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by Australian law:
- We exclude liability for indirect, incidental, or consequential loss
- Our total liability is limited to the value of the goods supplied or services provided
Nothing in these Terms excludes consumer guarantees that cannot be excluded under law.
9. GOVERNING LAW
These Terms are governed by the laws of Victoria, and any disputes will be subject to the jurisdiction of Australian courts.
PRIVACY POLICY
10. OUR COMMITMENT TO PRIVACY
We respect your privacy and are committed to handling personal information responsibly and transparently in accordance with the Australian Privacy Principles (APPs).
11. INFORMATION WE COLLECT
We may collect personal information including:
- Name
- Business name
- Email address
- Phone number
- Enquiry or order details
- Website usage data (via cookies or analytics)
We only collect information necessary to operate our business and respond to enquiries.
12. HOW WE USE YOUR INFORMATION
Your information may be used to:
- Respond to enquiries or orders
- Provide supply or availability updates
- Improve website performance and user experience
- Meet legal or regulatory obligations
We do not sell or trade personal information.
13. DISCLOSURE OF INFORMATION
We may share information with:
- Logistics or service providers where required to fulfil an order
- Professional advisers (e.g. accountants, legal advisers)
- Regulatory authorities where required by law
All third parties are expected to handle information responsibly.
14. DATA STORAGE & SECURITY
We take reasonable steps to protect personal information from:
- Loss
- Misuse
- Unauthorised access or disclosure
Data is stored securely and retained only as long as necessary for business or legal purposes.
15. COOKIES & ANALYTICS
Our website may use cookies and analytics tools to:
- Monitor website traffic
- Understand user behaviour
- Improve site functionality
You can disable cookies through your browser settings, though this may affect site performance.
16. ACCESS & CORRECTION
You may request access to or correction of your personal information by contacting us using the details provided on this website.
17. CHANGES TO THIS POLICY
We may update these Terms & Privacy Policy from time to time.
The most current version will always be available on this page.
18. CONTACT
For questions regarding these Terms or our Privacy Policy, please contact us via the enquiry form on this website.